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March 10, 2020

Upcoming Duo Training Sessions

The Two-Step Login implementation team is conducting training sessions about the Duo Mobile app and the various ways to authenticate with two-step authentication using Duo. These free training sessions will be held in the SSIL Small Lab.

If you would like to bring your smartphone or tablet if you would like to register it.

Registration for these sessions can be found in the MyTrack portal.

Meeting times

  • Friday, March 13
    • 10:30-11:00 am
    • 11:15-11:45 am
  • Wednesday, March 18
    • 2:30-3:00 pm
    • 3:15-3:45 pm
    • 4:00-4:30 pm
  • Friday, March 27
    • 10:30-11:00 am
    • 11:15-11:45 am

Links to Additional Content

February 20, 2020

Duo Two-Step Login Overview

This article is intended to provide an overview of the Duo two-step login service that is currently being used by campus IT staff and Banner users whenever the Shibboleth service is required to authenticate.

(more…)

February 10, 2020

Windows 7 Upgrade Project Communications

CASIT will begin reaching out to Windows 7 users identified on the network to schedule migrations. This work will take precedence over regular service requests, due to the security implications.

The message below will be sent to any faculty, staff, and graduate students that have machines needing to be upgraded.

CASIT has identified that your computer is running an out-of-date operating system and needs an upgrade. It is important to schedule this work as soon as possible. Through our process, we will:

  • meet for an in-person consultation and pickup of the computer from your office.
  • capture a full data backup at our office before any work is performed.
  • re-image the computer to update it to Windows 10.
  • restore data and profile setup.
  • return and set up the computer.

To prepare for this upgrade, back up your data on external or cloud storage so that it is available while we have your computer. CASIT can provide you with a computer to use temporarily if you do not have another device.

If you have any questions or concerns, please contact CASIT by replying to this email or calling us at (541) 346-2388.

We are looking forward to working with you to get your computer upgraded!

CASIT Help Desk

Links to Additional Content

January 13, 2020

Windows 7 End of Life Announcement

Windows 7 will enter its end of life on Tuesday, January 14, 2020.

After that date, Windows 7 will receive no further feature upgrades or security updates from Microsoft. As a result, Windows 7 is no longer be supported in our environment. Existing installations will need to be upgraded as soon as possible to mitigate the security risk.

(more…)

September 11, 2019

Current Bug: Formidable Form Actions to Email

Note: According to news received Monday, November 18th, the form submission email validator tool from CampusPress has been recalibrated to the campus spam filter which should now allow for email notifications again.

If the issue is not resolved for you, please submit a ticket and review the article below. Thank you.

(more…)

December 18, 2018

Announcement on Adobe Creative Cloud applications

Information Services has recently changed its Adobe Site License model. In the past, users obtained software from their IT department, licensed with central license keys. (more…)

September 4, 2018

Phishing and what to do

Listen to this article (2:36)

Purpose

This article will guide you through the aspects of phishing and what to do when you see phishing or when you have been phished.

What is phishing?

Phishing (pronounced fishing) is a fraudulent messaging methodology where an incoming email or SMS text message appears to be from a reputable source in order to gather personal information (like passwords and credit card information) from the recipient.

How to detect a phishing attempt

In most cases, you will receive an email message that will appear legitimate in some fashion whether it looks to be from a University-based email account or pertaining to a software service that you use regularly (e.g. Outlook/Exchange).

There are also cases where mobile devices are targeted as well. Links are typically sent via SMS text message that, when clicked, could ask you to enter information or gather information about your mobile device.

Note: A reputable source will not ask you for any personal information about accounts, passwords, or credit card numbers.

Reporting a phishing attempt (or something else that seems suspicious)

Email

  • If you have opened or received an email asking for any personal information (such as  account information, passwords, etc.), do not click any links or open any attachments, forward the email to phishing@uoregon.edu then delete the email.
  • If a source claims your UO account is in need of management, go to duckid.uoregon.edu instead of the link provided.
  • If you have clicked any links or opened any attachments, turn off and unplug your computer, then contact us by phone at x6-2388 immediately.

Text message

  • If you have NOT opened the link on the text message, send an email to phishing@uoregon.edu and/or contact CASIT by email at casit@uoregon.edu or phone at x6-2388.
  • If a source claims your UO account is in need of management, go to duckid.uoregon.edu instead of the link provided.
  • If you have opened the link, delete the message and let us know immediately.

Changing or managing your password

If you fell victim to a phishing attempt using your Duck ID and password or you’re looking to update your information, you should immediately change your password and create new security questions by going to duckid.uoregon.edu

 

 

November 14, 2017

Resources for Content Accessibility

Purpose

This post is a compilation of University resources regarding content accessibility specifically focused on Microsoft Word and Adobe Acrobat.

Creating accessible Word Documents and PDFs

The Center for Media and Educational Technologies (CMET) conducted a training session on how to create accessible files using a Windows-based machine. Links to their documentation can be found in the Tutorials section below.

Additionally, Microsoft Office Support has documentation on how to ensure that your Word documents are accessible. Tips include how to add alt text to images, tables, charts, SmartArt graphics, color-coding text, and more.

Tutorials

Creating accessible Excel spreadsheets

Microsoft Office Support has documentation on how to ensure that your Excel spreadsheets are accessible. Tips include how to add alt text to images, tables, charts, SmartArt, and more.

Tutorial

Creating accessibility PowerPoint presentations

Microsoft Office Support has documentation on how to ensure that your PowerPoint presentations are accessible. Tips include how to add alt text to images, tables, charts, SmartArt graphics, determining slide order, and more.

Tutorial

Universal Design in College Instruction

The Teaching Effectiveness Program (TEP) has created a resource on how to plan and implement tenets of universal design for college instruction.

Universal Design or Inclusive Design is the formation of a classroom experience that is accessible to the diverse learning communities we encounter in higher education. Course design following these guidelines is accomplished through thoughtful planning, implementing, and evaluating instruction.

Links to Additional Content

 

August 19, 2015

Widespread security incidents with UO printers

Outside attacks on printers are a widespread problem on campus right now.

When UO Information Services’ security team detects a printer in CAS that they suspect is insecurely configured, CASIT is then informed and we immediately take actions to secure the printer. End-users are encouraged to report any unusual printing activity as well. Once secured, CASIT reports these printers to UO Network Services in order to block all such future threats via an edge-of-campus firewall.

CASIT is therefore examining each potentially compromised printer individually to change the security settings so that they are as strict as possible.

Please contact casit@uoregon.edu with any questions.

Thank you for your patience with this process.

April 29, 2015

Green Office Certification

Green office platinum seal.CASIT successfully achieved the Platinum level of Green Office Certification through the Office of Sustainability here at the University of Oregon.

With a few simple changes around the office, we can all help with environmental conservation:

  • Following the UO’s Environmental Health & Safety, Surplus and Disposal, and Confidential Recycling policies.
  • Using post-consumer waste products
  • Switching to network-based storage solutions & moving servers to a virtual machine hosting solution, both offered by CASIT Systems.
  • Wearing warmer clothes to the office during cooler weather to conserve heat.
  • Putting a stop to junk mail instead of throwing it away.
  • Partnering with other departments to combine purchase orders and reduce campus deliveries.
  • Support alternative methods of commuting to and from work, such as carpooling.
  • Ordering reusable or compostable service ware from Catering Services.

CASIT is committed to innovative technology implementation with minimal environmental impact, so we can all enjoy our planet and our gadgets.

January 14, 2015

Blackboard to be replaced by Canvas – contact CASIT for support

UO’s Blackboard Learning Management System is being replaced by Canvas. Please note the following dates:

3/01/2015 – Canvas is available for preparation of Spring courses by early adopters
3/31/2015 – Soft launch of Canvas for Spring course early adopters
9/30/2015 – Blackboard is shut off

Contact cas-training@ithelp.uoregon.edu for training, support or questions related to Canvas.

 

October 16, 2014

Microsoft Enrollment for Education Solutions

MS Agreement

 

CAS has enrolled for the Microsoft Volume Licensing.  This is a program that licenses all CAS-owned machines.

 

There are many benefits to CAS that come with the MS Agreement:

  • 24/7 access to the latest versions of MS software through the CAS Software Portal.
  • No cost to CAS departments for included software to be used on University-owned computers.
  • Home Use Rights for desktop software used by faculty and staff, to complete work-related tasks at home.
  • CASIT can issue media allowing user installation of software at work or at home. Alternatively, users can download, burn to a disc and install the software at their convenience.

FAQs

Who is covered by the EES Agreement?

All faculty and staff with an active role at the University are covered by the EES Agreement; your name must appear in the UO online directory. If you are the primary user of the software licensed in the Campus Agreement on your computer at work, you may use the products on your home computer for UO business as long as you are currently affiliated with UO, or until the subscription expires and is not renewed.

What equipment does the EES Agreement cover?

The Microsoft EES Agreement covers all University owned equipment.

Can I use the software at home?

Yes, one copy of the ‘Work at Home’ versions are available to faculty/staff (students are not eligible) on CD/DVD only for a fee (price of a blank CD/DVD). This software is only intended for use at home for University related work. Check the CASIT Software Portal for media. CASIT may distribute installation media to faculty and staff.

Can I get a refund for licenses I've already purchased that are now available through EES Agreement?

No, licenses purchased elsewhere non-returnable. They are perpetual licenses and are still legal to use even if/after the EES Agreement expires and is no longer in effect.

Which editions of Microsoft Office are available under the EES Agreement?

  • Office 2010 Professional Plus
  • Office 2011 Standard Mac
  • Office 2013 Professional Plus

Windows 7 / 8 / 8.1. Is it the full version of the OS?

Yes, however, the machine must have a valid license for an existing Microsoft operating system. For equipment purchased without an operating system, with a competing operating system (Redhat, Solaris, etc.), or without a valid Microsoft OS license, you must first purchase a full version license of a supported Windows operating system. Subsequent upgrades will then be covered under the EES Agreement. The exception to this rule is that Bootcamp under OS X is considered a valid operating system for upgrading.

Can I install Windows on a Mac with Bootcamp or Parallels?

Yes. The EES Agreement covers the installation of Windows on a Mac using OSX with Bootcamp or Parallels. This does not require an existing Microsoft operating system license. As with other software covered by the EES Agreement, this only applies for Macs that are owned by the university.

What editions of Windows will be made available under the EES agreement?

  • Windows 7 Enterprise Edition
  • Windows 8 Enterprise Edition
  • Windows 8.1 Enterprise Edition

Do I need to upgrade my operating system, or can I perform a clean install?

Windows Enterprise edition will install on a new hard drive. The upgrade requirement is a legal requirement of the EES Agreement, but it is not enforced by the installer.

Previous CASIT Installations

CASIT will begin using the MS EES licenses on installations beginning July 1st, 2014. If CASIT has installed a previous license on your computer there is no need to perform an upgrade. Your current licenses are still valid.

Will CASIT install the software for me?

Yes, CASIT will continue to install software as requested, on university owned computers. CASIT will not install software at a user’s home.

Where can I download the software myself?

By authenticating with your Duck ID, you can verify that you are a CAS employee and download software from the CASIT Software Portal at this link (please note: campus network connection or VPN connection required; Firefox v.30 not yet supported).

Can we upgrade/downgrade to a newer/older software version?

Yes, you are allowed to run any new or previous versions of licensed products included in your subscription coverage that are released during the licensed period.

Are Multi-Language rights covered by EES?

Yes, you can run the licensed product in any available language. This includes the right to run the Multi-Language version of Microsoft Office and its corresponding features, such as a global interface and multi-language proofing tools.

Can I install EES products on my personal computer?

EES products can be installed on institutional devices only. Installation on personal computers is not allowed. However, Microsoft provides a “Home Use Program” for qualified faculty and staff. Please email casit@uoregon.edu for more information on the Home Use Program.

Cost

The Microsoft EES agreement is provided as a common-good to the College which means there is no direct cost to you or your department.

Who can obtain it?

Faculty and staff, for use on University owned machines (purchased with UO funds), including machines used by student staff.
Only those with an ’employee’ affiliation can log in to the download site.

Any Trial Version of Office must be uninstalled from a computer before installing CAS/OU’s site-licensed version of Office.

September 24, 2014

CASIT OMSI Retreat

On September 9 CASIT had its annual retreat, and this time we journeyed up to the wonderful city of Portland to visit OMSI – the Oregon Museum of Science and Industry. It was such an awesome experience getting to interact with the exhibits and getting to know our co-workers.

November 6, 2013

Thank you Nikki DelRosso

Nikki DelRosso

CASIT would like to thank Nikki DelRosso for her dedication and hard work over the past 5+ years. Nikki started out as a student worker working for Ben Brinkley. After moving over to CASIT she became full staff and continued to be a valuable member of the web team. While at the UO, Nikki also earned a Bachelors of Science in Computer Science. She is moving on to new adventures starting with plans to open a barcade in Arizona. We wish her good luck and hope she has great success.

June 13, 2013

Share Your Calendar in Outlook 2010

If you are a UO Microsoft Exchange user, sharing your Outlook calendar will allow other Exchange users to see events, appointments, and meetings. You can grant different levels of access, enabling other users to view detailed event information or add and delete entries. Follow these instructions to add a user to your calendar.

A table of permission levels is also displayed below.

  1. Under “My Calendars”, right-click on “Calendar”.
  2. Hover the mouse pointer over “Share” in the right-click context menu.
  3. Click on “Calendar Permissions”.
    The “Calendar Properties” window will appear.
  4. Click on “Add”.
  5. Type the name of the user.
  6. Click on the user’s name when it appears.
  7. Click on “Add”.
    Repeat steps 5-7 to add more users.
  8. Click on “OK”.
  9. Click on the user.
  10. Click on the “Permission Level” drop-down menu.
  11. Click on the permission level you desire for the user.
    Repeat steps 9-11 to change permission levels for multiple users.
  12. The user(s) permission level(s) should now be changed.
    You may also set custom permission settings under the “Read”, “Write”, “Delete items”, and “Other” sections.
  13. Click on “OK” when you are finished changing permission levels.
Permission Level Definition
Owner Create, read, modify, and delete all items, and create subfolders. As the folder owner, you can change the permission levels others have for the folder.
Publishing Editor Create, read, modify, and delete all items, and create subfolders.
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items, create subfolders, and modify and delete items you create.
Author Create and read items, and modify and delete items you create.
Nonediting Author Create items only. The contents of the folder do not appear.
Reviewer Read items only.
Contributor Create items only.
Free/Busy time, subject, location See Free/Busy time, subject, and location only.
Free/Busy time See Free/Busy time only.
None Cannot see or create any items.

 

 

 

 

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