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How to clear your Java cache (Mac OS X)


This article is designed to guide users through clearing the Java cache on their machines. This action is typically done when Banner will not load correctly.

The process for clearing the cache is for Mac OS X users.

Click here for the process for Windows users.


Go to the  menu and click on System Preferences…



Click on the Java icon…



Then under Temporary Internet Files, click on Settings…



Then click on Delete Files…


Then click OK.

Note: When clearing cache due to Banner updates, be sure to also select Installed Applications and Applets.


Note: If this has been done recently, there will be a quick Terminal icon that will show up in the Dock and then disappear. If that is the case, click Cancel.

Once the above window disappears, close the Java settings.