How to clear your Java cache (Windows)
This article is designed to guide users through clearing the Java cache on their machines.
The process described below is for Windows 7 users.
Click on the Start Menu, select the Control Panel.
Then click on Java (32-bit)
Note: Even if your machine is running a 64-bit version of Windows 7, it will still say 32-bit.
Then under Temporary Internet Files, click Settings…
Then click on Delete Files…,
Then click OK.
Note: When clearing cache due to Banner updates, be sure to also select Installed Applications and Applets.
Once the above window closes, you may close out of the Java settings.