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Exchange: Mail for iOS

This article is designed to guide iOS users through the process of configuring Mail to access their Exchange account for email and calendaring.

Considerations

Adding your Exchange Account to iOS Mail requires giving full access to your phone to Exchange. If your phone is ever lost or stolen, you or a UO Exchange Administrator can remotely wipe the phone. Administrators will never wipe your phone without your explicit authorization.

If you do not feel comfortable with this, please utilize the Outlook App which only provides access to remotely wipe the app.

Adding Exchange Account

  1. Tap the Settings icon.
    iOS Home Screen: Settings highlighted
  2. Tap Passwords & Accounts.
    iOS Settings screen: Passwords and Accounts highlighted
  3. In the Accounts section, click Add Account.
    iOS Passwords and Accounts screen: Add Account highlighted
  4. Tap Exchange.
    iOS Add Account screen: Exchange highlighted
  5. Enter your UO email address and change the description if you wish. Tap Next to proceed.
    iOS Add Account dialog: Email and Description screen, Next highlighted
  6. A prompt will ask you if you would like to connect via Microsoft. Click Sign In.
    iOS Confirm Add Account dialog: Sign In highlighted
  7. After verification is complete, enter your Duck ID password (the same password you would use for Canvas or outlook.uoregon.edu). Tap Next to proceed.
    iOS Enter Credentials dialog: enter Duck ID and password and tap Next
  8. Choose what you would like to sync to your device. Only Mail is required. Tap Save to complete account setup.
    Select Mail then Tap Save

Removing Webmail Account

Note: Please consult CASIT before removing your Webmail account if you need assistance with making sure contacts, calendar events, notes, etc. are saved and transferred correctly

  1. Tap the Settings Icon
    iOS Home Screen: Settings highlighted
  2. Select Passwords and Accounts then select the Webmail account
    iOS Passwords and Accounts screen: Webmail account selected
  3. Select Delete Account
    iOS Delete Account screen: Delete Account highlighted
  4. Tap Delete to finish the process.
    iOS Delete Account dialog: Delete selected

Restart the Mail app and verify it was removed.

Links to Additional Content

  • Exchange Setup