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Exchange: Outlook for macOS

This article is designed to guide macOS users through the process of configuring Microsoft Outlook 2016 / 2019 / Office 365 to access their Exchange account for email and calendaring.

Considerations

If you are running Office 2010 for Mac, of Outlook 2013 for Mac, you will need to update your Outlook version to proceed.

Adding Exchange Account

  1. Open Microsoft Outlook
    Open Finder, select Applications, then double-click on Microsoft Office
  2. Open Preferences…
    Outlook Menu, then Preferences
  3. Select Accounts
    Select Accounts
  4. Click the in the bottom-left corner of the window.
    Select the + to Add an Account
  5. Select New Account…
    Select the + and then click on New Account...
  6. Enter your email address in the Email field and click the Continue button.
    Enter @uoregon.edu email address and click Continue

    Note: It may take a while for Outlook to determine the type of account you are adding.  If this happens, the Continue button will change to Still Looking… and provide a Choose the Provider button underneath.
    Select Choose the Provider

    If you click the Choose the Provider button, it will bring up a screen with a list of providers.  Select Exchange from that list and you will be directed to the correct page to continue.

  7. Enter in Email Credentials. Your email address should already be filled in.
    • On the line titled DOMAIN\username or Email, type your full email address.
    • Enter your Duck ID / Email Password on the line titled Password.
    • You should not need to enter anything on the Server (optional) line.
    • When all information is filled in the Add Account button on the bottom of the screen should turn dark blue.
    • Click the Add Account button.

    Enter your @uoregon.edu email address, again for your Domain\username, and your Duck ID password then click Add Account to proceed.

    Note: If the account fails to load and you need to input a server in this step, use the server exchange.uoregon.edu

  8. Click Done.
    Click Done to complete the process
  9. All Done! Close this window.
    Confirm that your Exchange account is listed

Removing Webmail Account

Note: Please consult CASIT before removing your Webmail account if you need assistance with making sure contacts, calendar events, notes, etc. are saved and transferred correctly.

  1. Open Microsoft Outlook
    Open Finder, select Applications, then double-click on Microsoft Office
  2. Open Preferences…
    Outlook Menu, then Preferences
  3. Select Accounts
    Select Accounts
  4. Click on the Webmail / IMAP account in the list on the Left side of the screen.  When it is properly selected, click the  button in the bottom-left of the screen.
    Click the minus button to remove highlighted account
  5. Click the Delete button and the account will be removed from your Outlook client.
    Select Delete to complete process

    If your account has a large number of messages, it may take a few minutes to remove the account and you will not be able to access your mailbox while the account is being removed.

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