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Overview of the Adobe Creative Cloud Application


This article is to guide users through the process of both searching for the Adobe Creative Cloud desktop application (if already installed by CASIT) or acquiring it if it is not installed on your machine along with signing-in to the Adobe Creative Cloud desktop application to install any of the Adobe Creative Cloud applications (Photoshop, Illustrator, InDesign, etc.) to their computers.

Signing-in to the desktop application will resolve any of the license expiration issues that may arise.

Note: The Creative Cloud application is only available to faculty, staff, and department student employees. For the general student population, click here.

Searching the Adobe Creative Cloud desktop application

If your computer was set up by CASIT, this application should already be installed on your machine. Go to your computer’s program files or applications location to open the application

For Windows users: Go to the Search Bar near the Start Menu and enter in Creative Cloud to find the application.

For macOS users: Go to the Applications window in the Finder and look for the Adobe Creative Cloud application. Double-click it to open.

Installing the Adobe Creative Cloud desktop application

If it is not installed on your machine: Go to the Adobe Creative Cloud desktop application page and select How to download the Creative Cloud desktop app using direct download links and select the appropriate link for your operating system. Open the installer from your designated downloads folder and follow the given prompts.

and use of Adobe Creative Cloud

For all users: Open the application and enter your entire email address in the given field then click continue.

Adobe CC Sign In Screen

On the select an account screen, select Company or School Account.

Select an account screen

You will be redirected to a Shibboleth screen where you will enter your Duck ID and password as you would for any centralized service on campus.

UO Shibboleth Window: Enter your Duck ID and password then click Login to proceed

If you have two-factor authentication enabled, you will receive a Duo authentication prompt.

Duo two factor authentication Prompt

Upon sign-in, the Creative Cloud application may take a minute to update.

Once signed in, you will automatically be on the Apps page. Creative Cloud Apps Page

To find and install a specific application, you can:

  1. Use the search bar for a specific application
  2. Installed applications will be listed under Installed
  3. Scroll through the listing of applications in the Available in your subscription section
  4. To acquire an application, click Install
    1. Once installed, the application(s) will be listed in the Installed section (marked 2 above)