This form is designed to collect as much information as possible to give us the ability to better service your request. Please fill it out as completely as you can. Thank you.
If you feel this form does not meet your service request, please give us a call at x6-2388.
Total order and delivery completion process does take about six to seven weeks. Additional time may be required for software and hardware setup.
For more information, click the link below.
CAS Computer Replacement Program (CCRP) Policy
UO Information Services manually maintains a list of statuses for centralized services at the link below. If the service is not listed or shows to be working according to their page, please enter the name of the service in the field below.
Link to UO Services Status Page
CTX Fleet Copiers and Printers have a separate ticketing process that can be found at the link below. The information needed for their form is located on the copier/printer itself.
CTX Fleet Copier Request Form
CASIT Web Services now has a web project site to guide you through the process of a formal request. Click the link below for more information. (DuckID Login Required)
CASIT Web Projects Form
The CASIT Help Desk is available from 8am-5pm Monday through Friday (except for University-sanctioned holidays).
The University VPN Client is required to access certain campus-related resources. If you have the software, be sure to turn on the service and use your DuckID and password to authenticate. If you need more information on the installation and setup of the service, please click on the link below.
University VPN Client
If you do not happen to remember the password associated with your DuckID, you can service your own account by going to the link below.
Meet our staff
450 McKenzie Hall
5246 University of Oregon
Eugene, Oregon 97403-5246
Help Desk: (541) 346-2388
Business Office: (541) 346-6089
Purchasing: (541) 346-6042
Fax: (541) 346-0427