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CASIT Request Intake Form

This form is designed to collect as much information as possible to give us the ability to better service your request. Please fill it out as completely as you can. Thank you.

If you feel this form does not meet your service request, please give us a call at x6-2388.

Intake Request Form (2017- )
Please enter your first and last name.
Please enter your primary @uoregon.edu email (full address: username@uoregon.edu)
Click Yes if we need to include others on this request. Click No if this request is for just you.
Please enter the @uoregon.edu email address for the additional person / department
Please enter your office location (e.g., 440 McKenzie Hall; 440 MCK)
Click all of the boxes that apply.
Please enter the software program that is not working to your needs.
Please enter the type of hardware that is not working to your needs.
Please enter the HR number of the machine or device in question.
Please enter the name of service at issue.
Please describe the assistance you need.
Please describe the assistance you need.
Please check all that apply.

Website Troubleshooting Checklist

Please provide the website or application name with the issue(s).
Please provide the page URL (copy-paste from your browser's address bar).
Click here for the link to install the UO VPN Client if you do not have it.

Optional Information for Troubleshooting

In order to assist further us in determining any website or application issues you are experiencing, please provide the information below. This is entirely optional but it will provide us with a better understanding of the issue(s). Thank you.
Drop a file here or click to upload Choose File
Maximum upload size: 67.11MB
Please attach a screenshot (typically an image file): For Windows users, you can press Ctrl-PrtScrn or use the Snipping Tool. For Mac, you can press Command-Shift-3 for a full window or Command-Shift-4 for a cropped area of the screen. The file will be on the Desktop once completed.
Copy-paste URL from your browser's address bar.
e.g., AdBlock Plus, Common Hangouts, Gmail Inbox, etc.
Please enter the name below.
Drop a file here or click to upload Choose File
Maximum upload size: 67.11MB
Please attach a screenshot (typically an image file): For Windows users, you can press Ctrl-PrtScrn or use the Snipping Tool. For Mac, you can press Command-Shift-3 for a full window or Command-Shift-4 for a cropped area of the screen. The file will be on the Desktop once completed.
The virtual private network (VPN) client allows University-associated people to access University-specific resources. Connection through a VPN is required for using most of those resources off-campus.
Please enter the Duck ID(s) you wish to add to your department network folder.
Please provide the name for the new folder
Please enter the name of the network share you wish to edit.
Drop a file here or click to upload Choose File
Maximum upload size: 67.11MB
Please attach a screenshot (typically an image file): For Windows users, you can press Ctrl-PrtScrn or use the Snipping Tool. For Mac, you can press Command-Shift-3 for a full window or Command-Shift-4 for a cropped area of the screen. The file will be on the Desktop once completed.
Sending