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Posts under tag: java

September 1, 2018

Access your data from off-campus or over wi-fi

Purpose

In order to access many campus resources from home (e.g. casfs), you first need to connect to campus using Cisco AnyConnect VPN. This will ensure that your computer can connect to certain campus resources (file shares, certain library resources).

The University of Oregon provides Cisco AnyConnect VPN software for anyone affiliated with the school. For more specific information on VPN and its usage on campus, please see Cisco AnyConnect VPN.

Considerations

If you are having trouble connecting to network shares on wi-fi right now, there is unfortunately a known issue affecting connections via campus wi-fi to network shares. The short version is that on wi-fi, your computer is not guaranteed a unique network address. The known workaround is to connect via the VPN client.

Note: The VPN client can assist in cases where printing over UO-affiliated wi-fi is unresponsive. Follow the installation below (and open the VPN client once installed) and try again.

Installation and Connection

macOS

Installation

Follow these instructions:

  1. Use a web browser to go to the UO VPN site
  2. Log in using your Duck ID credentials.
  3. Click the link and download the installer.
    AnyConnect Client install dialog box with the non-Java installation link highlighted
  4. Open the installer from your Downloads folder. Then, open the file vpn.pkg. If you receive a security warning, right-click on vpn.pkg and click on open.
  5. Follow the installer instructions to complete the installation. If you receive a prompt for a password, use your Mac’s login password.

Connecting

  1. If the Cisco AnyConnect VPN Client application does not appear in your Dock, you can find it in Launchpad or your Applications folder.
    macOS Finder window with Cisco AnyConnect client application highlighted
  2. Open the Cisco AnyConnect VPN Client application.
  3. In the field under Ready to connect, type vpn.uoregon.edu and click Connect.
    AnyConnect VPN Dialog with VPN address field and Connect button highlighted
  4. Log in using your Duck ID credentials.
    AnyConnect VPN dialog box with Username and Password fields highlighted
  5. You should see a “lock” icon appear on the application in the Dock and in your menu bar in the upper-right area of your screen to indicate that you have connected to the VPN successfully.

Disconnecting

  1. Find the Cisco AnyConnect VPN icon in the menu bar near the upper-right area of your screen
  2. Click it and select Disconnect
    AnyConnect VPN Active dialog box with Disconnect button highlighted

Windows

Installation

Follow these instructions:

  1. Use a web browser to go to the UO VPN site
  2. Log in using your Duck ID credentials.
  3. Click the link and download the installer.
    AnyConnect Client install dialog box with the non-Java installation link highlighted
  4. Open the installer from your Downloads folder. If you receive a security warning, click Run or Yes.
  5. Follow the installer instructions to complete the installation.

Note: The VPN client can be installed using the Java applet for Windows. If you have Java installed, the applet will automatically configure the client when you go to the UO VPN site. It does not necessarily save time to use this option but know that it is another installation method.

Connecting

  1. Run the Cisco AnyConnect Secure Mobility Client from the Start Menu or from the Search bar
  2. In the field under Ready to connect, type vpn.uoregon.edu and click Connect
    Cisco AnyConnect dialog box with Address field and Connect button highlighted
  3. Log in using your Duck ID credentials
    Cisco AnyConnect sign-in dialog box with Username and Password fields highlighted
  4. You should see a message that the VPN client is connected to vpn.uoregon.edu

Disconnecting

  1. Click on the VPN icon in the bottom-right area of your screen. If you do not see the icon, click on the triangle icon and then click on the VPN icon.
  2. The VPN client interface should appear. Click on Disconnect
    Cisco AnyConnect dialog box with Disconnect button highlighted

Links to Additional Content

July 13, 2015

How to clear your Java cache (Windows)

Purpose

This article is designed to guide users through clearing the Java cache on their machines. This action is typically done when Banner will not load correctly.

The process described below is for Windows 7 and 10 users.

Click here for the process for Mac OS X users.

Process

Click on the Start Menu, select the Control Panel.

Select Programs

javacache1

Then click on Java (32-bit)

javacache2

Note: Even if your machine is running a 64-bit version of Windows 7, it will still say 32-bit.

Then under Temporary Internet Files, click Settings…

javacache3

Then click on Delete Files…,

javacache4

Then click OK.

Note: When clearing cache due to Banner updates, be sure to also select Installed Applications and Applets.

javacache5

Once the above window closes, you may close out of the Java settings.

 

How to clear your Java cache (Mac OS X)

Purpose

This article is designed to guide users through clearing the Java cache on their machines. This action is typically done when Banner will not load correctly.

The process for clearing the cache is for Mac OS X users.

Click here for the process for Windows users.

Process

Go to the  menu and click on System Preferences…

javacachemac1

 

Click on the Java icon…

javacachemac2

 

Then under Temporary Internet Files, click on Settings…

javacachemac3

 

Then click on Delete Files…

javacachemac4

Then click OK.

Note: When clearing cache due to Banner updates, be sure to also select Installed Applications and Applets.

javacachemac5

Note: If this has been done recently, there will be a quick Terminal icon that will show up in the Dock and then disappear. If that is the case, click Cancel.

Once the above window disappears, close the Java settings.