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Posts under tag: windows

March 14, 2019

Exchange: Outlook for Windows

This article is designed to guide Windows users through the process of configuring Outlook 2016, Outlook 2019, and/or Office 365 to access their Exchange account for email and calendaring.


December 2, 2018

Overview of the Adobe Creative Cloud Application


This article is to guide users through the process of both searching for the Adobe Creative Cloud desktop application (if already installed by CASIT) or acquiring it if it is not installed on your machine along with signing-in to the Adobe Creative Cloud desktop application to install any of the Adobe Creative Cloud applications (Photoshop, Illustrator, InDesign, etc.) to their computers.

Signing-in to the desktop application will resolve any of the license expiration issues that may arise.

Note: The Creative Cloud application is only available to faculty, staff, and department student employees. For the general student population, click here.

Searching the Adobe Creative Cloud desktop application

If your computer was set up by CASIT, this application should already be installed on your machine. Go to your computer’s program files or applications location to open the application

For Windows users: Go to the Search Bar near the Start Menu and enter in Creative Cloud to find the application.

For macOS users: Go to the Applications window in the Finder and look for the Adobe Creative Cloud application. Double-click it to open.

Installing the Adobe Creative Cloud desktop application

If it is not installed on your machine: Go to the Adobe Creative Cloud desktop application page and select How to download Creative Cloud desktop app using direct download links and select the appropriate link for your operating system. Open the installer from your designated downloads folder and follow the given prompts.

and use of Adobe Creative Cloud

For all users: Open the application and sign-in using your entire email address in the given field.

If you see an option to choose between an Adobe ID or Enterprise ID, be sure to select Enterprise ID to proceed.

Click on the link to sign-in with an Enterprise ID

You may see another screen asking for your email address and password to authenticate. Enter your email address then click on Sign in with an Enterprise ID button.

Click on Sign-in with an Enterprise ID

You may then see the option to select Enterprise ID to authenticate to the service. Click Enterprise ID to proceed.

Click on Enterprise ID to proceed

You will be redirected to a Shibboleth screen where you will enter your Duck ID and password as you would for any centralized service on campus.

UO Shibboleth Window: Enter your Duck ID and password then click Login to proceed

To install applications, go to the Apps tab and search for or select the applications you wish to install.

Select Apps then search for the desired application or scroll through the available options

November 20, 2018

OneNote Overview


This article is designed to guide OneNote users through an overview of its features as a desktop application and a web portal via the Office website.


Either access point will be sufficient for using this guide. Choose one of the methods listed below:

  • Access to Office 365
    • For UO users, go to, sign-in with your Duck ID and password, then select OneNote to proceed.
  • OneNote Desktop application
    • If you do not have the application, check the Program Files (Windows) or Applications (macOS) area to see if OneNote is installed.
    • If it is not installed, UO users can download it via, sign-in with your Duck ID and password, then select Install Office Apps, go through the installation process once downloaded, then open OneDrive from your operating system’s application folder.
  • OneDrive access (default; highly recommended)
    • Available via Office 365. OneNote saves progress by syncing to OneDrive for quick access to notebook files across all devices with OneDrive access (by web or by desktop or mobile application)


Each instance of OneNote will present different features based on each method below:

  • OneNote for Windows
    • The Windows desktop app has the most available features for OneNote.
    • Allows for rich-text entry, list building, and web-formatted text heading levels
    • Allows for insertion of tables, files, pictures, links, audio clips, stickers, Forms (from Microsoft Forms), meeting details (to connect to OneDrive), researcher tools, and math formula assistance (solving equations and graphing)
  • OneNote Online
    • It is nearly identical to the Windows desktop app in available features
    • Allows for all other data entry except for researcher tools, math formula assistance
    • Any files created or opened here will be saved to your OneDrive account
  • OneNote for macOS
    • Allows for most of the data entry methods described above but with fewer options
      • Does not support Microsoft Forms compatibility, meeting details (with connection to OneDrive)
      • No researcher tools are available and math formulas can be entered but with no additional assistance.

The versions will be mentioned alongside their respective features in the Primary Features section below.

Note: The OneNote Notebook window and Primary Features sections below showcase OneNote for Mac as it provides a baseline for the features of OneNote across current platforms and operating systems. Specific notes for features showcased in Windows and online versions are in development.

Key Terminology


  • Located at the top of the OneNote application window, the Ribbon will contain all of the primary OneNote content types and features. There are a few tabs that separate the content types and settings by theme. On the far-right side of this area, the notifications, sharing, and additional settings menus are contained.

Notebook Frame

  • The left-hand side of the window will contain the Notebook Frame which shows any open synced Notebooks and the Sections and Pages within the selected Notebook


  • Pages contain all entered content and content types in a OneNote file. All Primary Features (listed below) are entered on to a page and organized graphically according to the user’s desires.


  • A Section is the Notebook’s container for pages. Notebooks can contain as many Sections as a user desires.


  • A collection of Sections and Pages containing any entered content. Users may use Notebooks as a way to thematically organize their content.

OneNote Notebook window

The OneNote Notebook is where users can add take notes and organize thoughts using various content types and wide adaptability. The window will look like this:

1. Ribbon menu with tabs for all OneNote content types and features, 2. Notebook, Section, and Page lists, 3. Page editor frame

  1. The Ribbon Menu will contain all of the primary OneNote content types and features. This section also showcases the notifications and sharing settings.
  2. The Notebook content frame will show each open synced notebook, associated sections, and respective pages.
  3. The Page Editor frame is where content is add to a page. Click anywhere to enter text and select the Insert tab to add other content types.

Primary Features

OneNote is designed to act as an online notebook for many types of note-taking styles, organizational methods, and offers wide adaptability of content. The following list is located in the Ribbon menu at the top of the application window.

Home tab

The Home tab is the home for most of the primary features of OneNote which includes:

OneNote Home Tab with three sections highlighted: 1) copy, paste, and format, 2) fonts, bold, italic, underline, lists, text color, web headings, 3) content types panel and to-do button

  1. Cut, copy, paste, formatting
  2. Text font and size, rich text formatting (bold, italics, underline, links) and web headings
  3. Content types that can be added to for note-taking

Insert tab

The Insert tab allows for tables, pictures, links, equations, calendar appointments, audio recording, arrows, and stickers. To use them, select the desired content type

OneNote Insert Tab view

  1. Tables, pictures, PDF printouts, files, links, equations, date(s), date(s)/time(s)
  2. Arrows, shapes, and audio recording

Draw tab

The Draw tab allows for mass selection of content on a page, freehand drawing tools (pen, marker, highlighter) and different line thicknesses.

The Draw tab features: 1. Selection and content spacing methods, 2. Types of drawing tools (eraser, pen, marker, highlighter), and 3. Colors and additional details for the drawing tools (pen is showcased here)

  1. Selection and content spacing methods
  2. Types of drawing tools (eraser, pen, marker, highlighter)
  3. Colors and additional details for the drawing tools (pen is showcased here)

View tab

The View tab allows for adapting the active window to the user’s needs. Users can zoom in and out, add a password, change the color and style of the active page and to check for accessibility.

OneNote View tab: 1. Manipulation of OneNote display features, 2. Zoom and page width, 3. Security, paper style, and accessibility tools

  1. Manipulation of OneNote display features
  2. Zoom and page width
  3. Security, paper style, and accessibility tools

Class Notebook tab

The Class Notebook tab may appear on some accounts. It is designed to have teacher-student interaction within the software however any correspondence and collaboration may only occur with UO-affiliated persons with email addresses.

OneNote Class Notebook tab



If OneNote opens without any issues and is aligned to your OneDrive account, any changes made to the OneNote file will be available on all machines in which you access your file.

The Recent dialog box: opening a OneDrive-synced file that was recently opened on a connected device.

Note: The file and the order any of your OneNote notebooks are not going to match precisely across devices but the content will still save automatically and be in sync.

Opening files from other locations

OneNote like other programs will allow for files to be stored on a computer that is not synced via OneDrive.

OneNote Open Dialog: OneDrive is setup by default. Other places can be added but they will not sync across connected devices.

Note: OneNote is designed for the cloud: one file accessible via multiple entry points and synced to a central repository. OneNote will still work if files are isolated to one computer or device but syncing will need to be done manually in that case.

Links to Additional Content


September 1, 2018

Access your data from off-campus or over wi-fi


In order to access many campus resources from home (e.g. casfs), you first need to connect to campus using Cisco AnyConnect VPN. This will ensure that your computer can connect to certain campus resources (file shares, certain library resources).

The University of Oregon provides Cisco AnyConnect VPN software for anyone affiliated with the school. For more specific information on VPN and its usage on campus, please see Cisco AnyConnect VPN.


If you are having trouble connecting to network shares on wi-fi right now, there is unfortunately a known issue affecting connections via campus wi-fi to network shares. The short version is that on wi-fi, your computer is not guaranteed a unique network address. The known workaround is to connect via the VPN client.

Note: The VPN client can assist in cases where printing over UO-affiliated wi-fi is unresponsive. Follow the installation below (and open the VPN client once installed) and try again.

Installation and Connection



Follow these instructions:

  1. Use a web browser to go to the UO VPN site
  2. Log in using your Duck ID credentials.
  3. Click the link and download the installer.
    AnyConnect Client install dialog box with the non-Java installation link highlighted
  4. Open the installer from your Downloads folder. Then, open the file vpn.pkg. If you receive a security warning, right-click on vpn.pkg and click on open.
  5. Follow the installer instructions to complete the installation. If you receive a prompt for a password, use your Mac’s login password.


  1. If the Cisco AnyConnect VPN Client application does not appear in your Dock, you can find it in Launchpad or your Applications folder.
    macOS Finder window with Cisco AnyConnect client application highlighted
  2. Open the Cisco AnyConnect VPN Client application.
  3. In the field under Ready to connect, type and click Connect.
    AnyConnect VPN Dialog with VPN address field and Connect button highlighted
  4. Log in using your Duck ID credentials.
    AnyConnect VPN dialog box with Username and Password fields highlighted
  5. You should see a “lock” icon appear on the application in the Dock and in your menu bar in the upper-right area of your screen to indicate that you have connected to the VPN successfully.


  1. Find the Cisco AnyConnect VPN icon in the menu bar near the upper-right area of your screen
  2. Click it and select Disconnect
    AnyConnect VPN Active dialog box with Disconnect button highlighted



Follow these instructions:

  1. Use a web browser to go to the UO VPN site
  2. Log in using your Duck ID credentials.
  3. Click the link and download the installer.
    AnyConnect Client install dialog box with the non-Java installation link highlighted
  4. Open the installer from your Downloads folder. If you receive a security warning, click Run or Yes.
  5. Follow the installer instructions to complete the installation.

Note: The VPN client can be installed using the Java applet for Windows. If you have Java installed, the applet will automatically configure the client when you go to the UO VPN site. It does not necessarily save time to use this option but know that it is another installation method.


  1. Run the Cisco AnyConnect Secure Mobility Client from the Start Menu or from the Search bar
  2. In the field under Ready to connect, type and click Connect
    Cisco AnyConnect dialog box with Address field and Connect button highlighted
  3. Log in using your Duck ID credentials
    Cisco AnyConnect sign-in dialog box with Username and Password fields highlighted
  4. You should see a message that the VPN client is connected to


  1. Click on the VPN icon in the bottom-right area of your screen. If you do not see the icon, click on the triangle icon and then click on the VPN icon.
  2. The VPN client interface should appear. Click on Disconnect
    Cisco AnyConnect dialog box with Disconnect button highlighted

Links to Additional Content

October 1, 2015

MATLAB Installation Process


This article is designed to help guide users through the MATLAB installation process for campus-only computers.

Installation takes three steps: creating a MathWorks account, downloading the software, and installing the software onto your machine while associating your MathWorks account.

Creating a MathWorks Account

Go to to create your account. Be sure to use your University email address to do so (e.g.,

MathWorks Sign In

Acquiring Installation Key

The MATLAB installation key can be acquired at the UO Software Center website which requires your Duck ID and password to authenticate.

Upon authentication, the site will find your UO affiliation level and determine which operating system your computer is running (Windows or macOS), then it will list the available software. Select MATLAB from the list to proceed.

Select MATLAB from the Software List

From there, select the MATLAB Licensing Information for (latest version: r20XXa/b). This will download an RTF file with the key. Open the file, then copy the key information for the Individual License.

Select the MATLAB Licensing Information file to proceed.

Associating key with the Campus License

Next you need to associate your MathWorks account with the campus license:

Once you are logged in, click on the View My Licenses button then…


…click on Associate License to enter the license code


Copy and paste the code into the field then click Associate License.


From here, you will be redirected to download any of the last eight versions to install for Windows 32-bit and 64-bit, Mac OS X 64-bit, and Linux. Select the desired option to correspond with your operating system.

Then, follow the steps on the MathWorks website to download the appropriate file.


Open up the MATLAB download (which will be a compressed file) and select the Installation executable file program then follow the installation instructions. Installation will require either an association to your MathWorks account or a file installation key.


Downloaded installer file — If you click Run when you select the installer on the MathWorks website, the installer starts automatically. If you saved the installer instead, double-click the self-extracting installer file in the folder where you saved it. The name of the self-extracting installer file is matlab_release_$ARCH, where release is the release you are installing (for example R2015b) and $ARCH is the selected architecture.

The installer should start automatically after file extraction is complete.

To restart the installer later, click setup.exe. This file is located in the top level of the folder where you extracted the files.

Mac OS X

If you or an administrator downloaded the product files and copied the extracted files to your computer, a network share, or to media, go to the top level of the folder where the product files are located and double-click the InstallForMacOSX icon to begin the installation.

Gaining access without network connectivity

Access to MATLAB can be granted to users without network connectivity. The process is the same as listed above but with a few differences. In order to proceed by this method, users will need the following:

  • HostID (or MAC address)
  • The version of MATLAB you would like to install (e.g., R2015b)
  • Operating System

MathWorks has extended documentation on this process which can be found here.

Links to Additional Content

MathWorks has a full guide on installing MATLAB for various situations. Click here to proceed.


May 13, 2015

Creating PDF Files in Acrobat (Windows)


This post is designed to guide you through creating PDF files using Adobe Acrobat Pro for Windows. This process is helpful for sharing documentation with colleagues or students without needing to worry about creating multiple formats for distribution. PDF files are nearly universal across all operating systems that have a PDF reader installed. Some of which include: Adobe Reader (Windows and Mac) and Preview (Mac only).

For completing this process on a Mac, click here.

Click on one of the links below to proceed:

Creating a PDF from an existing file

  • Open Acrobat Pro, click on Create PDF
    • If the program is already open, click File, and select New
  • Click on the desired file to convert then click Open
    • Your file will be come up as a PDF file
    • Click the File menu, then choose Save As
    • The file name will carry over from the original format
  • Acrobat can also recognize individual words and characters through optical character recognition (OCR)
    • Note: For digital files with renderable text (e.g., Word documents), this step is not necessary. If you are working from a scanned file, OCR will enable the text to be recognized for selection
    • To use the OCR tool, click on the Tools menu near the upper right hand corner of the window, then select Text Recognition.
    • Select In This File, select a Pages option (All, current, range), then click OK.
    • Acrobat makes the words and other characters (symbols and punctuation) into searchable images that can be selected by your mouse pointer.
    • Click File, then Save.

Creating a PDF from multiple files

  • Open Acrobat Pro, click on Combine Files into PDF.
    • If the program is open, click on File, highlight Create, then select Combine Files into PDF.
  • Upon doing so, there are several options:
    • Files can be dragged and dropped into the dialog box
    • Files can be brought in from the Add Files menu
    • Existing files and folders, web content, and scanned files (direct from scanner).
    • Once all files are in the box, they can be rearranged by drag and drop into the desired page order.
  • Under the Options menu (upper right-hand corner), file size, type (single file or portfolio), and other options can be enabled
  • Click on Combine Files
  • To Save, select File, click Save As, then name accordingly.

Links to Additional Content

For completing this process on a Mac, click here.


For more help articles and user documentation from CASIT, click here.

December 2, 2013

Mapping File Shares in Windows 7


This article is designed to guide Windows 7 users through the process of connecting to a network file share drive.

Adding a File Share

Step 1

1. Click the Start Menu

2. Click Computer



3. Click on Map network drive.


Step 2

1. In the Map Network Drive window, click on the Drive drop-down menu.


2. Click on I: (or J:)


3. In the Folder: field type in the file share path.

  • For department shares: \\casfs\DepartmentShareName
  • For individual shares: \\casfs\Home

Note: You can paste in the new path if you have copied it from other documentation.

4. Make sure the Reconnect at logon check box is checked.

5. Note: If you are on a machine that is not on Active Directory, make sure the Connect using different credentials check box is checked.

6. Click Finish.


Step 3

1. Enter your Duck ID in this form: AD\duckid (eg. AD\aikeda1)

2. Type in your Duck ID password.

3. Make sure the Remember my credentials check box is checked.

4. Click OK.