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Overview of the Adobe Creative Cloud Application

Purpose

This article is to guide users through the process of both searching for the Adobe Creative Cloud desktop application (if already installed by CASIT) or acquiring it if it is not installed on your machine along with signing-in to the Adobe Creative Cloud desktop application to install ...
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Exchange: Thunderbird for macOS and Windows

This article is designed to guide macOS and Windows users through the process of configuring Mozilla Thunderbird to access their Exchange account for email and calendaring.
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Exchange: Outlook for macOS

This article is designed to guide macOS users through the process of configuring Microsoft Outlook 2016 / 2019 / Office 365 to access their Exchange account for email and calendaring.
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Exchange: Outlook App for Android

This article is designed to guide Android users through the process of configuring the Outlook App to access their Exchange account for email and calendaring.
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DuckWeb and Duck ID Self-Help Overview

This article is designed for University-affiliated people who need to change the information on their DuckWeb and Duck ID accounts due to a phishing attack. Please follow the instructions below for self-remediation.
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Microsoft Stream Overview

This article is designed to provide an overview on Microsoft Stream for Office 365 users. Stream allows users to upload videos, add subtitles to those videos, and embed their content into other services (UO Blogs websites, Canvas, etc.)
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Exchange: Gmail for Android

This article is designed to guide Android users through the process of configuring Gmail to access their Exchange account for email and calendaring.
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Exchange: Mail for macOS

This article is designed to guide macOS users through the process of configuring the Mail program to access their Exchange account for email.
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Exchange: Outlook App for iOS

This article is designed to guide iOS users through the process of configuring Outlook to access their Exchange account for email and calendaring.
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Exchange: Mail for iOS

This article is designed to guide iOS users through the process of configuring Mail to access their Exchange account for email and calendaring.
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Exchange: Outlook for Windows

This article is designed to guide Windows users through the process of configuring Outlook 2016, Outlook 2019, and/or Office 365 to access their Exchange account for email and calendaring.
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ArcGIS License Server Update

Purpose

This article is designed to guide ArcGIS users through the process of updating their license server address in ArcGIS Administrator. ESRI and Information Services are working to upgrade a Windows 2008 Server that is currently in place to a new server with a new address. Since ESRI is unable ...
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Microsoft Teams Overview

Purpose

This article is designed to introduce readers to Microsoft Teams, a new chat program that is part of the campus offering of Office 365 by Microsoft. Additionally, readers will learn about terminology, installation, sign-in, layout, and association with the existing Office 365 instance on ...

CAS Data tape backup interruption

December 19, 2018 Information Services has reported a problem with their off-site tape backup of the data from certain CAS file shares (see list below.) Backups of these volumes from roughly mid-October to mid-December are likely unrecoverable. IS has responded to this exposure by writing a backup ...
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Announcement on Adobe Creative Cloud applications

Information Services has recently changed its Adobe Site License model. In the past, users obtained software from their IT department, licensed with central license keys.
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Apps tab missing from the Creative Cloud desktop app

Purpose

This article is designed to assist users through the process of having the Apps tab appear on their Creative Cloud desktop application if it does not appear upon initial setup of their Adobe account. This article is derived from the Adobe Creative Cloud desktop application support page ...
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