Skip to Content

Spam Filtering for UO Email

This page was created with information from

Spam filtering is available to everyone with email addresses. Basic spam filtering is turned on for new accounts automatically. However, you may want to adjust settings to best fit your spam filtering needs.

To change your settings, login at

Configuration Options: Description:
Default The same as “Global Spam Policy”.
None All messages are delivered. No filtering occurs.
Tag spam in Subject header All email is delivered regardless of its suspected spam status. The subject line of suspected spam is re-written to include “SPAM.” Advanced users: x-mailer headers can be used for local filter rules as desired. For example, custom rules in Outlook or Mac OS Mail.
Global Spam Policy Spam is automatically quarantined on the Proofpoint server. Users can view and release messages or adjust settings via the Proofpoint web page. This is the default setting for all users.


Daily Digest Message

By default, all users receive a daily summary of spam messages complete with links to control their handling (i.e. release a message from the quarantine.) If you prefer to disable this “digest” message, uncheck the boxes in the interface shown below:


Sample Digest Message 


Explanation of Options:

  • View: See the email.

  • Release: Frees the email from quarantine and sends the email to your email inbox.

  • Safelist: Releases the email and any subsequent emails from the same sender.

  • Not Spam: Reports the false-positive back to Proofpoint for more accurate filtering.

See for troubleshooting and Frequently Asked Questions.